Returns & Exchanges

At Atlas Pet Company, we stand behind the quality of our gear and offer a 30-day hassle-free return window for all unused products in their original packaging. Whether it is a sizing issue or a change of heart, we are committed to ensuring you and your pup are completely satisfied.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, a prepaid shipping label will be sent to your email; simply print it out and securely package your items.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location, ensuring the barcode is clearly visible for a smooth transit back to our warehouse.

• 4.
  Receive Your Refund

  After our team inspects the returned gear, your refund will be processed back to your original payment method within 5-7 business days.